Frequently Asked Questions

1. Updated vaccine record with the following:

• Puppies 8wks – DAPPC(DAAP) & Bordetella
• Puppies 12wks- DAPPCL/Bordetella
• Puppies 16wks – DAPPCL/Bordetella/Rabies
• Adult & Geriatric Dogs:  DAPPCL/Bordetella(within the last 6months)/Rabies
• For all ages a Negative Fecal within the last 12 months is required for our open yard play.
• Cats over the ages of 16wks – Rabies/FVRCP/FeLV

All vaccinations records must be from a licensed veterinarian. Additionally, we require that you maintain a year-round treatment for fleas and ticks in order to protect our resort from contamination as well as all of the pets in out facility. We recommend topical solutions or flea pills such as Activyl (Topical), Trifexis(Pill), Seresto Flea Collar or Comfortis(Pill) as your monthly flea and tick preventative.

If your pet is in any need for a vaccine feel free to schedule them with our veterinarians today! We can make sure they are up to date!

2. Your pet’s medications: all must be labeled.

3. Special diet food: must be labeled and pre-packaged portions, if supplying food.

4. Comfort items: your pet’s favorite toy, blanket, or bedding are welcomed to help them keep the feel of home and be comfortable while away.

Check In Hours
Monday through Friday: 7:30 a.m. to 5:00 p.m.
Saturday: 7:30 a.m. to noon

Check Out Hours
Monday through Friday: 7:30 a.m. to 5:00 p.m.
Sunday: 3:00 p.m. to 5:00 p.m.

After hours pickup available at an additional fee of $35.00

If you would like to being your pet’s own food from home please make sure that it is in individual baggies or in a gallon bag. Individual baggies are best for an extended stay. We do have an option of feeding our in-house food, we serve and carry Hill’s Science Diet foods. We also carry Hill’s Science Diet Prescription Foods. Hill’s Science Diet is a complete and well balanced food with top quality protein sources that most dogs love and do very well eating during their stay.

We promise that your pet will have somewhere comfortable to sleep! Bedding will be supplied in the suite with your pet, but if you would like to bring their favorite blanket or a t-shirt from home this will keep their stay at a good comfort level.

Try to keep the toys you bring for your pet to a minimum, as we will not be responsible for anything lost and/or damaged. We are not responsible for any items left with your pet.

All Pets will be checked for fleas and/or ticks upon the time of check-in and will be treated at the owner’s expense immediately, ranging from capstar flea pill to a flea/tick bath.